Privacy Policy

Privacy Policy
Effective Date:

January 2, 2025

Tammy Jean Velasquez, DBA DivineWays LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services, including email, phone, SMS marketing, coaching sessions, and other related activities. Please read this policy carefully to understand your rights and our practices regarding your data.

Information We Collect

We may collect and process the following types of personal data:
Personal Identifiers: Name, email address, phone number, and mailing address.

Sensitive Information: Details you voluntarily share during coaching or QHHT sessions.Usage Data: Information about your interactions with our emails, SMS, or website, including IP addresses, browser types, and pages viewed.Payment Information: Details collected for transactions, processed securely via third-party payment processors.

How We Use Your Information

We use your personal information to:

Provide and improve our services, including coaching and QHHT sessions.Communicate via email, SMS, or phone about appointments, promotions, and updates.Process payments and manage transactions. Comply with legal obligations and resolve disputes.

Legal Basis for Processing (GDPR Compliance)

If you are located in the European Union (EU), we process your data based on

Consent: You have given us permission to use your data for specific purposes.Contractual Obligation: Processing is necessary for the performance of a contract with you. Legal Obligation: To comply with applicable laws and regulations.

Your Rights:

Depending on your location, you may have the following rights:

General Rights (Applicable to All Users):

Access and review your personal data.Request correction of inaccuracies.Opt-out of marketing communications.Withdraw consent at any time.

California Residents (CCPA):

Under the California Consumer Privacy Act, you have the right to:
Know what personal data we collect and how it’s used.Request deletion of your personal data.Opt-out of the sale of your data (Note: We do not sell data).

EU Residents (GDPR):

Under the

General Data Protection Regulation, you have additional rights to:

Restrict or object to data processing.Request data portability. File a complaint with your local data protection authority.

How We Protect Your Data

We implement technical, administrative, and physical safeguards to secure your personal data from unauthorized access, alteration, or disclosure. This includes encryption, secure payment gateways, and regular security reviews.

Data Sharing

We do not sell or share your personal information with third parties, except:

With service providers (e.g., payment processors or email marketing platforms) necessary for our operations.

When required by law or to protect our legal rights.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

Cookies and Tracking

Our website may use cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings.

Third-Party Links

Our website or communications may include links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

We do not knowingly collect personal information from children under 13. If we become aware of such data collection, we will delete it promptly.

Your Choices

You can manage your preferences in the following ways:

Opt-Out: Unsubscribe links are included in all marketing emails and SMS communications.

Access Requests: Contact us directly to review or update your information.

Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be communicated via our website or email.

Contact Information

If you have questions or concerns about this Privacy Policy or your data, please contact:
Tammy Jean Velasquez, LLC

dba DivineWays
Email: Tammy@tammyjeanvelasquez.com

Phone: +1 479-337-7711

This policy complies with

CalOPPA

CCPA

GDPR

and other applicable laws. Tailor the placeholders (e.g., email, phone, effective date) as necessary. Let me know if you'd like additional customizations!